On Call Centers

RANTING ON CONVERGYS...
As much as I passed the interviews and exams that this call center gave, I was very disappointed with their job offer orientation which I attended last wednesday eavening. I expected it to hopefully answer questions I had in order for me decide whether to accept their offer for part time work or not. It turns out that the orientation given only answered to the full time aspiring applicants. The person in-charge of the part timers, a certain JENNY SY, was not present during the orientation, even if she held the answers to the questions of the aspiring part timers. What made things worse was most of these part timers where given different answers as to the work and training schedules that we would be required to do. And what ever this JENNY SY person was saying was different from what the contract stated. So all of us part timers ended up not signing our contracts in the hope of being able to speak with JENNY SY. We were given her contact nos. and shift schedule to do that.

Yet to add up to my disappointment, the office no that was given is always only being picked up by a recorded message and not directed to the operator, she does not answer her email and she didn't show up at makati where she was supposed to have been stationed today. Me and the other part timers who went there that day ended up with nothing. On my part, I had to wait 30 mins just to be told by that STUPID receptionist JANICE that "Ms. Jenny will call you here after her interview." Had I not asked her after waiting for 30 mins, she would have not told me what the status of Jenny Sy was! I decided to ask the receptionist to ask that JENNY person to call me instead as I will not waste my time anymore waiting for nothing. JANICE even had the guts to ignore me when I politely as her what her name was. Oh boy did I want to wring her neck BIG TIME! I swear she is so ineffecient as prior to this incident, on my final interview at the same makati office, she let me wait for 45 FREAKING MINUTES before being interviewed (my interview was at 9:30, I started at 10:15) saying that "Ms. Tracy is still interviewing someone." when 45 minutes later, ms. Tracy comes out of the elevator greeting people saying she came from STARBUCKs on a break and that the STUPID & INEFFECIENT RECEPTIONIST, JANICE didn't tell her that she had an interview schedule at 9:30! Talk about ineffeciency! I hope she gets fired right away!!! The security guard was even more effecient than she was!

MORE RANTING...
And the ineffecient JENNY SY? So far she hasn't called me at all. Looks like she won't. I take it as a sign from God that this job isn't just meant for me. If she calls, then it is but if not, then, that means there are better and more fun jobs waiting for me out there. I got to pay up my credit card bills soon! Its not funny any more and not professional at all! Shame on you! Calling on all IRRESPONSIBLE PEOPLE....makarma sana kayo 10,000 times over.

THOUGHT OF THE DAY...
If its meant for me, its meant to be.